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Sell and redeem gift cards

Sell gift cards at the desk or online, check balances, and apply them at checkout.

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In the app: Front Desk → Gift Cards4 stepsOpen it in the app →

Gift cards in Front Desk Tools
Real screen from the demo account; names and numbers are sample data.
  1. Step 1: Sell a gift card

    Open Front Desk → Gift Cards and click + Sell a gift card. Enter the amount, who bought it and who it’s for, and take payment. The card gets a code like ABCD-EFGH-JKLM.

    Money taken for gift cards is owed to the holder until it’s spent, so it sits as a liability on your books, not as sales.

  2. Step 2: Let clients buy online

    Gift cards can also be bought from your booking page and website, so they sell while you’re closed.

  3. Step 3: Check a balance

    Type the code in the look-up box and click Check balance. The list shows every card with its value, balance and status.

  4. Step 4: Redeem at checkout

    At Check out, enter the code under Gift card and click Apply. Any balance left stays on the card.

Still stuck? Tell us what you were trying to do and where you got stuck. A screenshot helps.

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