About TotalPro360

Who we are

TotalPro360 is part of The Compendium Suite from The Compendium Company, LLC. Jim Cloonan is President & CEO. We build TotalPro360 for businesses customers visit, and its sister product MyHomeService360 for home-service trades, on the same platform and the same referral network.

Our story

Built by someone who’s been in the truck. I’m Jim Cloonan, and I’ve spent more than 20 years in the trades. I started at 19, right out of high school, in the field doing HVAC in Naples, Florida. I rode an install truck first and learned the work from the ground up, in Florida attics in the middle of summer. From there I moved into service, then into management. Over the years I’ve helped start companies, grow them, and rebuild and restructure the ones that needed it.

Along the way I worked beside some of the best people I’ve ever known: the owner with one truck, the mom-and-pop shop running the office from the kitchen table, the tech who’d come back out on a Sunday because a family was without AC. Later in life I was lucky enough to land a role where I get to build something for exactly those people, the ones I loved working with.

And almost every one of them had the same complaint. The small guy gets stepped on and overlooked. Vendors save their best pricing and attention for the big companies. Software gets priced and built for businesses with a back office and a sales team, with per-seat fees, long contracts and features nobody asked for. Yet homeowners still go out of their way to find the small shop, because that’s who picks up the phone, shows up, and stands behind the work. I’ve watched the same thing from behind the chair, too. My sister worked in, and then owned, a salon in Naples for more than 20 years. It’s the same for the barber, the massage therapist and the independent mechanic: the people clients seek out by name.

That’s why we built MyHomeService360 for the trades that work at the customer’s home, and TotalPro360 for the salons, spas, studios and shops customers come to. Enterprise-grade tools, made simple enough to run from a truck or a front desk, and free at their core, so the small business gets the same firepower the big companies pay thousands for. Every feature starts with a question I learned to ask in the field: will this make a pro’s day easier? If it won’t, we don’t build it.

Why an army of ants? You know the old question: how do you eat an elephant? One bite at a time. On its own, a one-truck shop or a three-chair salon can’t take on the national chains, the big franchises and the software giants. But an army of ants can take down an elephant. Thousands of small pros on one platform, sending each other referrals, sharing what works and telling us what to build next, are bigger than any one of them. That’s the army we’re building, and every pro who joins takes one more bite.

Jim Cloonan
President & CEO, The Compendium Company

Why the software is free

Small businesses shouldn’t need five subscriptions and a per-seat bill to run the day. So the software is $0 a month with unlimited users: booking, reminders, checkout, accounting and a website. The AI call assistant comes with the $79/month* phone system.

The software is free. You pay only when you get paid: 3.9% + 30¢ on card payments you collect, plus optional online bill pay from your accounting and the referral network fee on referred work that’s paid. Every number is on the pricing page.

What we won’t do

• Charge per user or lock you into a contract.
• Hold your data hostage. Your customer list is yours to export.
• Publish made-up reviews or numbers. If something’s coming soon, we say so.

Get in touch

Call (844) 593-7694 or email info@thecompendiumco.com.

Set up your account in about two minutes.

No card, no contract, no sales call. Pick your business type, and you'll land in your dashboard with a starter service menu and a short setup checklist.